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Terms and Conditions

If you use our website, mean you are agree to our term and conditions and are bound by them. Terms and Conditions changes overtime. But will happen only when it is absolutely necessary.

555 Travel Thailand is an online travel agent. We sell the tickets and tour packages and Diving courses & trips. We do not operate any vehicles, tour and diving courses on our own.

 

555 Travel Thailand responsibilities

For the most of the operators, immediately after payment by PayPal, you will get the receipt from PayPal which mean we are already got your booking. The ticket booking or tours booking or diving course booking will be send to your E-mail in 24 hours. In case of you did not get the confirmation Email in 24 hours, please contact our support on the website or WhatsApp (number +66896959991, +66944251493) or E-mail: [email protected]

-The booking is cannot cancel and non-refundable.

- If you need to change the booking (you can change only the date, passenger's name - Destinations and Routes cannot be changed.), there might be fee from the operator. And might not able to change depend on the operator's judgment. You can make direct contact to us by WhatsApp (number +66896959991, +66944251493) or E-mail: ([email protected]) for change your booking, at least 24 hours before your departure date. 

- In case of you are already have the confirmation email from us but you did not get that service, We will refund full amount after we are already prove that is our mistake. (Never happen)

- Please read all the details of the transportation, tour package, diving course which you want to book carefully (what is included and not included, pick up area,departure time, extra charge, etc.)

- Our work time is 08:00-22:00 (GMT+7), we may reply your Email or chat quite late after 22:00 but we will reply soon as possible.

 

555 Travel Thailand responsibilities do not include

- The transfer between the island (Ferry and Speed boat) may cancel or change the time without notice that depend on the weather’s condition (for your safety).  

- The departure time and arrival time might be change by situation.

- We are not responsible in case of loss or your baggage gets damaged. Please keep the valuables with yourself while travelling and check your belonging before you leave the vehicles.